Reference

Create Your Account and Reach the Lobby

One mobile number, one password, and your sapck44 account is ready to take a bKash, Nagad or Rocket transfer. After that, the slots lobby, live tables and the cricket sportsbook all sit behind the same login — access depends on your local law and…

Mobile number sign-upOne code to returnWallet and lobby in one loginAccount help in English
Enter The Lobby Read FAQ
sapck44 Create Your Account and Reach the Lobby
ACCOUNT HELP

Where to Get Help With Your Account

Account questions reach us through the in-app chat and the support email listed on your profile page. Both routes ask for your account reference first — that one string tells the desk which registration, wallet and verification record to open. Chat suits a code that never arrived or a transfer that hasn't surfaced. Email suits documents and anything with a screenshot attached. We answer in English and can walk you through the same steps by phone when a message thread stalls. Account matters stay inside these channels; we don't resolve them through social media comments.

Team online

Live chat from the lobby

Open it while signed in and your account reference fills in by itself. Quickest route for a one-time code that never arrived or a wallet balance that looks short.

Support email

Send screenshots of the transfer confirmation with your account number in the subject line. Attachments keep the back-and-forth short when a deposit needs a manual match.

Verification desk

Handles ID uploads and the name match before your first withdrawal. A clear photo of the document and a matching name on the wallet save a second round of messages.

LOCAL WALLETS

Funding the Wallet You Just Opened

Once the account exists, the wallet screen offers the rails Bangladesh actually uses. With bKash, you open the app, send to the number shown, then paste the transaction ID back into sapck44; Nagad and Rocket work the same way, and Upay or bank transfer sit there for larger amounts. We match the reference on our side before crediting, so copy it exactly as it appears. Where you can, send from a wallet registered to the same number as your account — it makes the first withdrawal far simpler.

bKash Send to the wallet number on your screen, then paste the TrxID into the deposit field. The balance moves once the reference matches what our side sees.
Nagad Same flow as bKash: send from your Nagad app to the number shown, copy the transaction ID, and confirm. Use an account in your own name so verification lines up.
Rocket Rocket transfers work from the dial-pad menu or the app. Save the confirmation SMS until the balance appears, in case the desk asks for the reference later.
Upay Upay sits alongside the three main wallets for anyone who keeps funds there. The deposit screen shows the same reference field, and the match works identically.
Bank Transfer For larger top-ups, use the bank details shown in the wallet screen and put your account number in the narration. That line is how the finance side traces your transfer.

What Happens After You Submit the Form

Fill in the form with your mobile number, a password, and the currency you want the wallet kept in. We send a one-time code by SMS; type it in and the account is live. Nothing else is needed before you can walk through the lobby. Signing back in later follows the same path — number,

password, code. If you lose the password, the reset goes to that same number, so keep the SIM with you and don't register on a number you're about to give up. Inside the account, your wallet balance sits on its own screen, apart from the games, with a history of every bKash, Nagad or Rocket

transfer you've sent us. Deposits are credited once our side matches the transaction reference you paste in. Withdrawals return to the wallet you funded from, which is why identity verification comes before your first payout. The profile page shows your verification status, the devices signed in, and the password change option. Check that the number

on file is right — codes and support replies both land there. If a step stalls, give the support desk your account reference and we can tell you exactly what is pending.

  • Number-first verification The account is tied to the mobile number you enter, and the SMS code proves it is yours. Changing that number later needs a fresh code, so keep your SIM active.
  • Wallet kept apart from games Balances, transfer history and pending requests live on their own screen. You can see what cleared and what is still waiting without leaving the lobby or closing a live table.
  • Devices you control The profile lists every device signed in to your account, with a one-tap sign-out for anything unfamiliar. Changing your password ends sessions elsewhere, so a shared phone stays manageable.
  • Support that sees your case Quote your account reference and the desk can pull up the exact step that is pending, whether that is a code, a transfer match or a verification upload. No guesswork on your side.

Account

Fill in the form with your mobile number, a password, and the currency you want the wallet kept in. We send a one-time code by SMS; type it in and the account is live. Nothing else is needed before you can walk through the lobby. Signing back in later follows the same path — number, password, code. If you lose the password, the reset goes to that same number, so keep the SIM with you and don't register on a number you're about to give up. Inside the account, your wallet balance sits on its own screen, apart from the games, with a history of every bKash, Nagad or Rocket transfer you've sent us.

Enter The Lobby

Your details are encrypted for secure account access.

SAFETY CHECKS

How We Protect Your Login and Wallet

Every session runs over an encrypted connection, and the SMS code is the second lock on your login. We keep identity documents in a restricted store that only the verification desk can open — game-side staff never see them. Wallet balances sit apart from the game servers, so a session dropped mid-hand doesn't touch your funds. You can end any session from the profile page. We also ask that the account stays in your own name: shared logins break the verification chain and make payouts harder to release. Access depends on your local law and eligible regions.

Encrypted sessions Traffic between your phone and our servers is encrypted, so the password and code you type are not exposed on a shared or public wifi network.
Identity verification A photo ID and a name match against your wallet are checked before the first withdrawal leaves. It slows that one payout and makes every later one cleaner.
Data handled narrowly Documents are stored for verification and kept away from game-side systems. Ask the desk what we hold on you and you can request a copy of your own record.
Access on your terms Sign out every device from the profile page, and change the password whenever a phone is lost or passed on. Both actions end open sessions immediately.

Questions About Registering, Answered

A mobile number that can receive SMS, a password, and a wallet with bKash, Nagad, Rocket or Upay if you plan to fund the account straight away. That is the whole list.

It confirms the number belongs to you. Identity documents come later — they are checked before your first withdrawal, not at sign-up, so you can look around the lobby first.

Yes. The form works in the mobile browser on Android and iOS, and the lobby resizes to fit. Nothing needs installing before you register; the app can wait until later.

Use the reset link on the sign-in screen. A fresh code goes to the registered number, and you set a new password with it. If the number changed, contact support with your account reference.

First payouts wait on identity verification and a wallet name match. Send the documents once and later withdrawals follow the same route back to the wallet you funded from.

Availability depends on your local law and eligible regions. If you are travelling, the account still opens, but payment rails and verification rules follow the market you registered in.
Reference

Register

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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